Welcome to our monthly news roundup for Businesses and Homeowners across the North and beyond.
This month: Great Yorkshire success, new security flyer, maintenance contracts and CCTV in Special Schools
Great Yorkshire success and new promotional leaflet
What a contrast this year’s Great Yorkshire Show was to last year’s washout ! We had a record number of enquiries and follow-up surveys and are now looking forward to the Penistone show on Saturday 14th September.
To coincide with this year’s show we distributed 1000s of our new, “short and sweet”, security flyer. Click here to: Download a Security Flyer.
The value of a Maintenance Contract
During this last couple of months we’ve had a large increase in people signing up to our maintenance contracts, simply because they’re worth it. We’ve said it before; but we are genuinely disappointed when people call after a system or camera failure and valuable footage has not been recorded. Unfortunately a system can’t be left for years and be expected to run perfectly 24 hours a day, 7 days a week.
Even though you may not be able to connect doesn’t necessarily mean that your system isn’t recording but a tell-tale sign that something is wrong is when you see “Video lost” such as camera 2 below. This means there is a problem with the camera, power or cabling and it is not recording. Or you may see a warning sign saying “Recorder feature disabled” in the viewing software meaning there is no recording at all !
Call us as soon as you have a problem.
With a maintenance contract we provide a priority service; a rapid response to telephone requests for help with downloading recordings, loading software to new PCs and smartphones, re-configuring existing systems when you change internet providers or broadband routers and loan equipment free of charge when necessary.
In addition to any problems being found and sorted a maintenance visit typically includes:
- Camera operation check – focus and position
- Image quality confirmation check - day and night (low light and infra-red)
- Recorder operation check
- Clean each camera, confirm view and treat with spider repellent
- Confirm recording resolutions adequate for each camera
- Confirm Internet connectivity is operational
- Upgrade recorder firmware/software to latest available release
- General visible check of cabling and connectors
- Confirm customer fully instructed on the use of system
- Confirm warning signs adequate where applicable
CCTV in Special Schools to protect pupils and staff
Increasingly CCTV is used to protect schools, pupils and staff by recording actual events as they happen.
Valuable footage helps management and authorities understand what has happened during an incident and this often means that no further action needs to be taken. This is especially important now that complaints often result in legal proceedings.
LiveView CCTV has just installed 2 separate systems at different schools for exactly that purpose. Microphones have also been installed to record audio, further helping people to understand exactly what has happened so the appropriate action can be taken.
Whatever the CCTV need you can be sure that LiveView can help.